Privacy Policy

We use the information collected in the following ways:

• we use the information submitted by you to provide the Service.
• manage your account
• provide you with customer support;
• conduct research and analysis about your use of our services for providing better services using AI and ML.
• communicate with you by email, phone about services, promotions or offers that may be of your interest.
• Recommend relevant matches to you and display your profile to other users.

This information includes items specific to each User and can be used to identify Shubhmuhurta.com users uniquely. Examples include:

Data collected, and for what purpose:

• First and last name. for App functionality, Fraud prevention, security and compliance, Account management
• Address.
• Age, height, qualification, religion
• Email address. (Optional) for Account management
• User IDs for App functionality, Analytics, Personalisation, and Account management
• Telephone number.
• Other information that is not ordinarily available to the public. (Optional) for Analytics

Data collected, and for what purpose:

• Photos (Mandatory) for App functionality

Our website and application may collect user images for various purposes, such as profile pictures or content submission. Please be aware that any images submitted to our platform may be stored on our servers for future use. However, we do not share these images with third parties; they are only used for internal purposes, such as improving our services and user experience. By submitting an image to our platform, you acknowledge and consent to our collection and storage of your image.

Data collected, and for what purpose:

• Other actions for App functionality, Analytics, Personalisation
  • In-app search history for App functionality, Analytics, Personalisation
  • App interactions for Analytics, Personalisation

Except where you are expressly informed on the site or as described in this privacy policy we do not sell, rent, share, trade or give away any of your personal information.

• With other users

  we publish the information shared by you with other users to provide the services. The information so published are provided by you and be cautious as what you share with other users. You can always control your privacy setting by visiting the “setting/privacy option” page.

• With law enforcement agencies

  We will disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights, other members interest and protection and/or comply with a judicial proceeding, court order, or legal process served on us.

You have been provided with tools to manage your information. You have the rights to access, rectify, update information that you provided to us and that’s associated with your shubhmuhurta.com account directly by logging into your account.

In addition to aforesaid privacy control, a member from EU, UK and California have the following rights

• Reviewing your information. Applicable privacy laws may give you the right to review the personal information we keep about you (depending on the jurisdiction, this may be called right of access, right of portability or variations of those terms).
• If you believe that the information we hold about you, are no longer entitled to use it and you want to delete or object to its processing, please contact us. Please note, however, we may need to retain certain information for record keeping purposes, to complete transactions or to comply with our legal obligations and applicable territorial laws.
• If you wish to receive information relating to another user, such as a copy of any messages you received from him or her through our service, the other user will have to contact us and provide their written consent before the information is released.
• You have the right to withdraw your consent or to opt-out from sharing your information with our third party service providers from processing your information. Please note that by withdrawing your consent or opting out means, its deletion of your profile as we won’t be able to provide service to you without the personally identifiable information.

Also, we may not be able to accommodate certain requests to object to the processing of personal information, notably where such requests would not allow us to provide our service to you anymore. For instance, we cannot provide our service if we do not have your date of birth/gender/contact details.

For your protection and the protection of all our users, we may ask you to provide proof of identity to accommodate your requests.

While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others. When our registration/order process asks you to enter sensitive information (such as a credit card number), such information is encrypted and is protected with the best encryption software in the industry. We follow generally accepted industry standards to protect the personal information submitted to us. All your information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information.

If you have any questions about the security at our website, please email us.

We keep your personal information only as long as you use our service and also as permitted/required by applicable law. In practice, we delete or anonymize your information upon deletion of your account, unless the same is required for to comply with legal obligations, fraud prevention, take actions we deem necessary to protect the integrity of our website or our users, to resolve disputes, to enforce our agreements, to support business operations, and to continue to develop and improve our Services. We retain information for better services, and we only use the information to analyse about the use of our Services, not to specifically analyse personal characteristics about you.

We and our third-party partners, such as analytics partners, use various technologies to collect information, such as cookies and web beacons etc. to identify you and your user behaviour. You may read our Cookies Policy for more information as why we use Cookies and how you can control their use, through your browser settings and other tools.

The User can use the feedback form on the website or software to notify shubhmuhurta.com of any updates, changes, or corrections to their previously collected information. In addition, upon user request, we will use our reasonable business efforts to remove user information from our databases; however, it may not be possible to completely delete user data due to support data or deleted records.

Delete app account

You can submit a request to delete your account and associated data for our website or app via https://shubhmuhurta.com/deleteaccount

Manage app data

You can submit a request to delete specific data that we collected through our website or app without deleting your entire account. This data can include things like activity history, transaction history, images, and video via https://shubhmuhurta.com/deleteaccount

If we make any change to our privacy policy, we will send an email communication about the update so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner materially different from that stated at the time it was collected, we will notify you by way of an email. We will give you a choice as to whether or not we can use information in this different manner and act accordingly.

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, please email us or contact us at.

shubhmuhurta.com

PU ENTERPRISES
Shivsandesh Chawl, Room No-20, Near Ramdev Pir Mandir, Opp. Samaj Kalyan Hall, S.G.Barvenagar, Ghatkopar(west), Mumbai - 400084.

[email protected]